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Black Friday online sales hit $11.8 billion with help from AI.

 

By Peter.

American shoppers shattered online spending records on Black Friday, November 28, 2025, dropping a whopping $11.8 billion—up 9.1% from 2024—driven by AI-powered deal hunters dodging tariff hikes and crowded stores, per Adobe Analytics (tracking 1T+ site visits).

With consumer confidence at a seven-month low, unemployment nearing four-year highs, and inflation squeezing budgets, the surge signals savvy shopping over splurging. Mastercard SpendingPulse echoed: 10.4% e-commerce growth vs. 1.7% in-store, as AI tools like Walmart’s Sparky and Amazon’s Rufus fueled an 805% jump in AI-driven traffic.

AI’s Shopping Revolution: $3B U.S. Impact

Globally, AI influenced $14.2B in Black Friday sales (Salesforce), with $3B from the U.S. alone. Shoppers used chatbots for price comparisons, personalized deals, and faster discovery—turning “gift-giving stress” into seamless buys, per eMarketer’s Suzy Davidkhanian.

Hot items? LEGO sets, Pokémon cards, Nintendo Switch/PS5 consoles, AirPods, and KitchenAid mixers led, with luxury apparel and electronics seeing the deepest cuts (up to 30% off on Cyber Monday, projected at $14.2B, +6.3% YoY).

The Flip Side: Fewer Items, Higher Prices

Despite the dollar surge, volumes dipped:

  • Order volumes -1% YoY
  • Units per transaction -2%
  • Average selling price +7% (tariffs/inflation pushing discretionary goods up)

Salesforce’s Caila Schwartz: “Tariffs hit categories like apparel hard, plus stronger high-income spending boosted luxury.” Discount rates stayed flat vs. 2024, eroding perceived value—consumers bought less but spent more per item.

In-Store Reality: Cautious Crowds

Physical retail lagged, with shoppers citing “overspending fears” amid soft jobs and trade uncertainty. Adobe: Electronics and apparel led online; Cyber Monday deepens cuts there.

As holiday spending faces headwinds, AI’s efficiency shines—making deals smarter, if not cheaper. Cyber Monday watch: Will $14.2B hold?

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